The following Terms and Conditions apply to all bookings of any YES Tours program. Some terms are specific to particular programs, see below for details. Making a booking with YES Tours means you accept these terms.
A deposit and a signed booking form per person is required at the time of booking.*
Should the requested reservation be unavailable, naturally the deposit is fully refundable.
Payment of the deposit will indicate acceptance of the following terms and conditions.
*Given the global circumstances in light of COVID-19 we have updated our booking deposit policy. Please read below.
Jump to the terms for your program:
WHISTLER PROGRAM BOOKINGS
DEPOSIT:
A deposit for each person and an electronically signed booking form are required at the time of booking. ***
For full package programs, the deposit is $1,000 CAD (+3.5% credit card processing fee) per person.
For Instruction Only weekly programs the deposit is $750 CAD (+3.5% credit card processing fee). Payment of this deposit will indicate acceptance of the following terms and conditions.
The deposit is non-refundable and non-transferable except as outlined below.
Should the requested program or package turn out to be unavailable, we will contact you to accommodate your booking either on other dates in the same season or in alternative accommodation options.
If there is no suitable alternative available, the deposit will be fully refunded.
***COVID-19 UPDATE***
We understand that there is no way to predict the outcome of these next few months, so we have updated our policy to give you all as much time as possible to feel comfortable that you’re making plans without risking your deposit. We hope that you and your families are healthy and can take some time together to reconnect and stay safe. Please feel free to get in touch if you have any questions about our new policy.
If you are prevented from being able to travel or join the program due to new public safety measures relating COVID-19, for example border closures, mountain closures or other travel restrictions directly affecting you:
More than 30 days prior to your program start date:
Both the booking deposit and any balance payments made are fully refundable.
If you cancel 30 days or less prior to your program start date:
Your deposit is no longer refundable or transferable.
You may still be eligible for a partial or full refund of your balance payment depending on your booking package – contact us for more details.
Note that this does not apply to any cancellations due to existing safety measures in place at time of booking, for example a requirement for proof of COVID-19 vaccinations or a mandate to wear masks. In this case, or cancellations for any non-COVID related reason, see below for our regular cancellation policy.
Find the most up-to-date guidance on current travel restrictions here:
Canada wide restrictions: https://travel.
FINAL BALANCE:
Final Balance payment is due 60 days prior to departure.
YES Tours may charge this balance plus associated fees to your credit card used for the deposit payment if no alternative payment has been received by that date.
If the balance payment is not made on time, your package may be cancelled by YES with no refund due.
CANCELLATION:
For cancellations for any reason other than those outlined above due to COVID-19 travel restrictions:
More than 60 days before your program start date:
Deposit payment is forfeited, no further payment is due.
Between 60 – 30 days prior to start date:
Some refund may be available eg for lift passes purchased, no refund for accommodation / lesson program bookings.
If you cancel 30 days or less prior to your program start date:
No refund, any losses should be claimed on travel insurance.
N.B.We consider travel insurance compulsory and advise that this is taken out when booking. Please make sure your Travel Insurance coverage includes course/program/travel cancelation coverage.
PAYMENT METHODS:
Deposit payment is by credit card through the booking form on this website as outlined above.
Please note that a 3.5% surcharge will be applied to all credit card charges.
Balance payment may be made by credit card or bank transfer, further details will be provided once the booking is confirmed by YES Tours.
If no alternative payment has been received by YES Tours 60 days prior to the program start date, we reserve the right to charge the full balance payment to the credit card used for the initial deposit, plus processing fees.
AMENDMENTS:
Amendments of confirmed arrangements – min. fee of $100 per revision + any applicable charges.
LATE BOOKING FEE:
A late booking fee of up to $200 may apply for bookings made within 30 days prior to departure.
DAMAGE SECURITY DEPOSIT – INSTRUCTOR PROGRAM ACCOMMODATION:
YES Tours requires all clients participating on the instructor training course to provide a CAD$500 cash damage deposit on arrival into your accommodation. The deposit will be returned to you at the end of your stay, pending a thorough inspection of the property at completion of the program.
The deposit is due at time of check in at the chalet or condo.
HOLIDAY COSTS:
All prices are in Canadian dollars and may be subject to increase until final payment has been made.
EXCLUSIONS:
YES Tours takes no responsibility for currency adjustments, airport taxes, passport and visa costs, meals, beverages, laundry, excess baggage charges, insurance. Additional costs caused by weather or failure of transport services beyond the control of the tour operator, their principal or their agent are also not included.
RESPONSIBILITIES:
YES Tours Inc. reserves the right to modify program details regarding dates, prices and or schedules in any way, without notice. YES has the right to change accommodations to a property of the same or higher standard.
The right is also reserved to decline to accept, cancel or withdraw any tour person. Refunds can not be made, under any circumstances, for services, accommodation, instruction, lift passes and functions not utilized and an itemization of costs will not be rendered. YES Tours Inc. accepts no responsibility for any accidents, damage, loss, injury, sickness, death, cancellation, delay, detention, deviations, war, strikes, quarantine or other unforeseen events associated with the willful act or omission of any of its agents or principals.
FINAL DOCUMENTATION:
Final documentation will be issued only when this completed form & full payment is received by YES Tours Inc.
UPDATED Sept 24, 2021
WANAKA PROGRAM BOOKINGS
Deposit payment:
Deposit payment is required to secure a booking. No booking will be accepted and confirmed without the payment of this deposit.
Please see the section on “Payment Methods” for details of how to complete the deposit payment.
Final Balance:
Final Balance is due 30 days prior to departure.
Payment Methods:
As we offer the Wanaka program in both $AUD and $NZD dollars, it’s up to you in which currency you would like to make your booking.
Please note that if you want to make a payment using a credit card you will need to book your program in $NZD.
We require a $1,000 per/person deposit to secure your place on the program.
PAYMENTS in Australian dollars
DIRECT DEPOSIT (Australian Dollars)
ANZ Bank
Account name: YES TOURS INC.
Branch # 013839
Acc # 589458048
Please use your full name as the reference for your deposit
PAYMENTS in New Zealand dollars
Deposit and full payment must be paid directly to the Edgewater Resort (even if you are not booking accommodation!) Payment is accepted by bank transfer, MasterCard, VISA or AMEX. Please note a 3% surcharge is levied by the Edgewater Resort for all credit card payments . Please phone the Edgewater Resort on + 64 (0)3 443 0311 and let them know your payment is for a YES TOURS reservation. If you would prefer to make a payment by direct transfer in $NZD please contact us for the details.
Final Balance:
Final Balance is due 30 days prior to departure.
YES Tours may cancel any booking not fully paid 60 days prior to arrival.
Amendments:
Amendments of confirmed arrangements – min. fee of $100 per revision + any applicable charges.
Late Booking Fee:
A late booking fee of up to $200 may apply for bookings made within 30 days prior to departure.
Cancellation:
Minimum fees for cancellations are as follows:
30 days prior to program start date:
$1,000 per person.
Within 30 days prior to program start date:
100% of total program cost may apply, no refund.
Please note: Once full payment is made there is no refund available – we recommend taking out travel insurance at time of booking to cover any unforeseen reasons you may need to cancel your trip.
N.B. We consider travel insurance compulsory and advise that this is taken out when booking. Please make sure your Travel Insurance coverage includes course/program/travel cancelation coverage.
Exclusions:
YES Tours takes no responsibility for currency adjustments, airport taxes, passport and visa costs, meals, beverages, laundry, excess baggage charges, insurance. Additional costs caused by weather or failure of transport services beyond the control of the tour operator, their principal or their agent are also not included.
Responsibilities:
YES Tours Inc. reserves the right to modify program details regarding dates, prices and or schedules in any way, without notice. YES has the right to change accommodations to a property of the same or higher standard.
The right is also reserved to decline to accept, cancel or withdraw any tour person. Refunds can not be made, under any circumstances, for services, accommodation, instruction, lift passes and functions not utilized and an itemization of costs will not be rendered. YES Tours Inc. accepts no responsibility for any accidents, damage, loss, injury, sickness, death, cancellation, delay, detention, deviations, war, strikes, quarantine or other unforeseen events associated with the willful act or omission of any of its agents or principals.
Final Documentation:
Final documentation will be issued only when this completed form & full payment is received by YES Tours Inc.
NISEKO PROGRAM BOOKINGS
Deposit payment:
A non-refundable and non-transferrable deposit of $1,000 CAD per person and a signed booking form is required at the time of booking.
Should the requested reservation be unavailable the deposit will be fully refundable.
Payment of this deposit will indicate acceptance of the following terms and conditions.
Final Balance:
Final Balance is due 30 days prior to departure.
Payment Methods:
Deposit payment is by credit card through the form on this website.
Please note that a 3.5% surcharge will be applied to all credit card charges.
Balance payment may be made by credit card or bank transfer, further details will be provided once the booking is confirmed by YES Tours.
If no alternative payment has been received by YES Tours 30 days prior to the program start date, we reserve the right to charge the full balance payment to the credit card used for the initial deposit.
Final Balance:
Final Balance is due 30 days prior to departure.
YES Tours may charge this balance to your credit card used for the deposit payment if no alternative payment has been received by that date.
Amendments:
Amendments of confirmed arrangements – min. fee of $100 per revision + any applicable charges.
Late Booking Fee:
A late booking fee of up to $200 may apply for bookings made within 30 days prior to departure.
Cancellation:
Minimum fees for cancellations are as follows:
30 days prior to program start date:
$1,000 per person.
Within 30 days prior to program start date:
100% of total program cost may apply, no refund.
Please note: Once full payment is made there is no refund available – we recommend taking out travel insurance at time of booking to cover any unforeseen reasons you may need to cancel your trip.
N.B. We consider travel insurance compulsory and advise that this is taken out when booking. Please make sure your Travel Insurance coverage includes course/program/travel cancelation coverage.
Holiday Costs:
All prices are in Canadian dollars and could be subject to increase until final payment has been made.
Exclusions:
YES Tours takes no responsibility for currency adjustments, airport taxes, passport and visa costs, meals, beverages, laundry, excess baggage charges, insurance. Additional costs caused by weather or failure of transport services beyond the control of the tour operator, their principal or their agent are also not included.
Responsibilities:
YES Tours Inc. reserves the right to modify program details regarding dates, prices and or schedules in any way, without notice. YES has the right to change accommodations to a property of the same or higher standard.
The right is also reserved to decline to accept, cancel or withdraw any tour person. Refunds can not be made, under any circumstances, for services, accommodation, instruction, lift passes and functions not utilized and an itemization of costs will not be rendered. YES Tours Inc. accepts no responsibility for any accidents, damage, loss, injury, sickness, death, cancellation, delay, detention, deviations, war, strikes, quarantine or other unforeseen events associated with the willful act or omission of any of its agents or principals.
Final Documentation:
Final documentation will be issued only when this completed form & full payment is received by YES Tours Inc.
